Frequently Asked Questions (FAQ)

 

1. What products does Adira’s Fashion offer?

We offer a wide range of women’s handbags, imitation jewellery, and accessories, designed to add style and elegance to your everyday look.


2. How can I place an order?

Simply browse through our collections, add your favorite items to the cart, and proceed to checkout. Fill in your delivery details and complete the payment to confirm your order.


3. What payment methods do you accept?

We accept UPI, debit/credit cards, net banking.


4. How long will delivery take?

Orders are usually delivered within 5–7 business days, depending on your location. You’ll receive a tracking link once your order has been shipped.


5. Can I return or exchange my product?

Yes! Returns and exchanges are accepted within 7 days of delivery, provided the item is unused, undamaged, and in original packaging.
Please refer to our Return & Refund Policy for more details.


6. What if I receive a damaged or wrong product?

We’re sorry for the inconvenience! Please contact our support team within 48 hours of delivery with a photo of the item, and we’ll arrange a replacement or refund at no extra cost.


7. How do I track my order?

Once your order is shipped, you’ll get a tracking ID via email or SMS. You can use it to track your package on our delivery partner’s website.


8. Are the jewellery items made of real gold or silver?

No, our jewellery is high-quality imitation jewellery — designed to look elegant, stylish, and affordable without compromising on quality.


9. Do you offer wholesale or bulk orders?

No, we do! Only Retail.


10. How can I reach customer support?

You can contact our support team via:
📧 Email: adira@adirasfashion.online
📞 Phone/WhatsApp: +91-9121367061
We’re available Monday to Saturday, 10 AM – 7 PM.

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